1. Introduction

Welcome to Plano Masonry & Chimney. We are dedicated to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information in accordance with Texas privacy laws.

2. Information We Collect

We may collect the following types of personal information:

• Contact Information: Your name, email address, phone number, mailing address, and project address.
• Payment Information: Credit card details and billing information.
• Service Information: Details about the masonry or chimney services you request, including project specifications and locations.
• Usage Data: Information about how you interact with our website, such as IP addresses, browser types, and usage patterns.

3. How We Use Your Information

We use your personal information for the following purposes:

• To Provide and Improve Services: To schedule and perform services, process payments, and enhance our service offerings.
• To Communicate with You: To send service updates, invoices, and promotional materials. You can opt out of marketing communications at any time.
• To Comply with Legal Obligations: To fulfill our legal obligations and protect the rights, property, or safety of Plano Masonry & Chimney, our clients, or others.

4. How We Share Your Information

We do not sell or rent your personal information. We may share your information with:

• Service Providers: Third-party vendors who assist us with payment processing, data analysis, or other services related to our business operations.
• Legal Requirements: If required by law or to enforce our legal rights, we may disclose your information to comply with applicable legal processes or to protect the rights and safety of our company and clients.

5. Data Security

We implement reasonable measures to safeguard your personal information from unauthorized access, use, or disclosure. While we strive to protect your data, please be aware that no security measures are completely foolproof.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access and Correction: You can request access to or correction of your personal information by contacting us.
• Opt-Out: You can opt out of receiving promotional communications from us by following the unsubscribe instructions provided in those communications.

7. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to collect information about your website usage. You can manage your cookie preferences through your browser settings.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the revised policy will apply to all information we hold.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Plano Masonry & Chimney

Phone: 469-557-4696

Email: office@planomasonry.com

Website: planomasonry.com

Mailing Address: 2516 Windsor Place, Plano, TX 75075

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.

Thank you for choosing Plano Masonry & Chimney. We value your privacy and are committed to protecting your personal information.